SMI Worldwide Express Courier is extensive nationwide services enable us to provide unmatched delivery services from its offices in every part of the country. Throughout the history of SMI, it has incorporated its investments to online tracking support. This is an innovative concept that enables us to ship and track documents and packages quickly and efficiently. Through this, customer gets on line information of its delivery status by visiting its website. It is a 24-hour round the clock tracking service that enables client to detect his document delivery status remaining at anytime, anywhere in the world. To provide this support, SMI has a full-fledged IT Department. This team is continuously working to provide this unmatched information service using Visual Basic, Sql Server, Php, Mysql, Apache, Java, Asp, Access, Excel, and Core. So far, in Bangladesh, SMI Worldwide Express Courier is also the domestic courier service that is providing this exceptional but effective service to its valued customers.
SMI Worldwide Express Courier has now proved itself as national countrywide Courier. It is always ready to serve more and more offices and organizations. Every SMI personnel is trained on his activities and is always ready to serve his best. The team is always on customer’s door within shortest possible time on receipt of information over mail, phone, fax or walk-in visit.
In addition to normal courier, SMI provides prompt services like same day evening service, next day morning service and next day service etc. Considering the bulk quantity of documents, SMI also go for mutual agreement. ‘After-delivery support and information service’ is its additional care. Its team believes that completion of delivery is just the beginning. But it ends up on providing delivery confirmation via online and also by returning over POD receipt copy after the delivery.
SMI Worldwide Express Courier has engaged a well-set highly trained and skilled Customer Service Department. The team receives customer complaint. The team is always at its best to provide feedback and it is one step forward to give a quick response about investigation report and solution of complaint.